If you change your mind about any items purchased you can return them to us (except grooming products, pierced jewellery or swimwear if the hygiene seal has been removed or any other item that cannot be returned for health or hygiene reasons) within 5 days of the order being delivered to you, provided:

• The items are unworn, have not been altered and unwashed (and there are no signs of transfer of any make-up, or other stains)
• If shoes, the items are unworn and show no signs of wear
• The Items have all tags attached and are returned with correct despatch and order information
• The item has not been used.